It’s based on where people are located, so a US-based employee will work their day-light-hours, a UK team might work their daylight hours, and an Australian team will work their daylight hours.ģ. Follow-the-Sun: Follow the sun works well for remote teams that are spread out around the world (IT services etc.) and means nobody has to work the night shift.
If for some reason, the primary contact is uncontactable, then the secondary contact is called in.Ģ. Primary and Secondary: This is a widely used practice in which each position has a primary and secondary on-call contact. On-call schedules are generally broken down into five different categories.ġ. When the on-call member of staff is called, they must be ready to come in and perform their duties, no matter what time of day or night it is. For example, in the most common example, ER doctors and nurses may be covering the ER while a surgeon is on-call in case someone needs emergency surgery. This practice is best suited to organizations that provide a 24-hour service to end-users. We commonly associate on-call shifts with emergency services, but they’re not uncommon in other industries as well. What Is an On-Call Schedule?Īn on-call schedule designates which employees must be available to come into work at short notice. In this article, we’ll explore what an on-call schedule is and provide a few best practices for how to set up an on-call schedule that works for your business. The key is finding what fits best for your team and organization as a whole. There are many ways to configure your on-call schedule and how you deal with employees who call in sick or need time off. Setting up an on-call schedule is a common practice for companies, but it can be tough to make sure that the right people are available at all times. How to Streamline On-Call Schedules with Zoomshift.On-Call Schedule Template - Downloadable.8 Tips for Creating an On-Call Schedule.
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